Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support. This includes your name, email address, and any documents you upload for processing.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your documents, and communicate with you about your account and our services.
3. Document Processing
Documents you upload are processed in isolated environments and are not used to train AI models. We maintain zero data retention agreements with our AI providers. Your documents are encrypted at rest and in transit.
4. Data Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, subject to strict data processing agreements.
5. Data Retention
You can delete your documents at any time. When you delete documents, they are permanently removed from all systems within 24 hours. Account data is retained for the duration of your account and deleted upon account closure.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of all data we hold about you. To exercise these rights, contact us at support@docuweave.ai.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@docuweave.ai.